For some reason it’s framed as a letter to the lawyer handling a class-action suit against the company that employed these people, but there’s never any payoff to that stylistic choice. It’s short, and it ends quite abruptly, and the characters are not particularly well-drawn. On the other hand, as an actual story, this title leaves a lot to be desired. is a dark satire that’s probably more realistic than anyone would want to accept. The human cost on their relationships and mental health is very, very high, while the meticulous corporate checklist they’re forced to apply to each ticket - can you see blood? is the person specifically threatening to kill themself within the next five days? etc.

That’s a job that exposes the workers to a lot of distressing imagery, from gun violence to self-harm to bestiality to child abuse and more, and author Hanna Bervoets also presents the insidiousness of how even less-graphic footage of something like Holocaust denial could gradually convince and radicalize the screeners. On the one hand, this translated novella offers a blisteringly grim look into the work of content moderators for social media platforms like Facebook: the employees paid to review posts that other users have flagged, to remove any material they confirm as illegal or otherwise against site policy. We Had to Remove This Post by Hanna Bervoets

We had to remove this post hanna